People express frustration that delivery drivers are given priority in fast food restaurants
Are delivery services RUINING fast food? KFC and McDonald’s customers express frustration with long waits as Uber Eats and Deliveroo drivers take priority – and call people ordering at home ‘lazy’
- Anonymous man claimed delivery apps were ruining fast food restaurants
- Posted on Reddit, a man from the UK complained about the crowd of drivers
- Responses agreed that they noticed online ordering takes priority
People have accused fast food restaurants of sacrificing their in-person dining experience for the sake of meeting the needs of online orders.
Anonymous publication on Reddit, from people who live in the UK, shared their most recent experiences of attempting to dine at popular fast food restaurants and many say the service has been ‘disappointing’.
The thread began after a man expressed frustration with his local KFC being full of delivery drivers and commentators were quick to express frustration with the long waits, with one claiming they had been left hanging for a full hour, while deliveries were prioritized.
And others wondered why “lazy” people ordered food from home only to arrive “lukewarm” when they could walk a short distance.
One word: “The students on our street have Greggs delivered regularly. Delivery at £ 2.49 for a 79p sausage roll. Madness.
“We also had a guy from Subway who came to our house (wrong address, I wanted 2 doors down). There is a metro 150m from our place. I’m pretty sure it’s a sign of the apocalypse.
Posting anonymously on Reddit, people living in the UK shared their most recent experiences of attempting to dine at popular fast food restaurants, claiming the experience was ruined by delivery services (stock image)
Posting on Reddit, a man claimed it was difficult to access the cashier in his local KFC due to the number of delivery drivers for the apps
Fast food fans have complained about being left waiting for their meals, while ‘lazy’ customers who have ordered from home are given priority.
The man started the discussion by saying, “Do all delivery apps mess up meals at fast food restaurants?”
“I’ve been to KFC before and at least a quarter of the restaurant was full of orange, blue, and square back food carriers.
“You could barely move near the cash register and sitting anywhere near them was just a constant rush of people with said bags rushing in and out.”
The thread quickly gathered a lot of comments from people with similar experiences.
One person wrote: “Yeah that’s f ****** c ***. Stuck in Maccys with my kid on the way to an event, it was usually unpleasant. They must have barged through a group of people, they chose half the restaurant as their waiting area, but the drivers keep circling around their phones etc.
“Then because there are so many people ordering takes forever, collecting then takes forever despite your order being ready and yes of course it was not right.
“I’ve had the same experience a few times now at Maccys – honestly I’m not sure if I bother with them again. They used to be clean and efficient, but not anymore.
A flood of responses to the thread revealed that they also had long waits at fast food restaurants since the increase in delivery apps.
Another said: “In most of our local places, delivery drivers have priority. I made the mistake of going to a KFC on a Saturday night and really waited an hour as the delivery came and went. Never again. Surely those who were at the restaurant should be served faster than those who were sitting at home?
A third added: “If that means the experience isn’t ‘quick’ anymore, then absolutely. I stopped by McDonald’s on Friday for a quick bite to eat before a night of work. Which would normally be very quick service. turned into a nearly 20 minute wait for my food and I’m sure that was due to the constant stream of delivery app orders coming out.
However, others claimed they had not suffered from delivery drivers at their local restaurants.
“They usually have dedicated people for delivery and separate people dedicated to walk-in / drive-through service, so that never bothered me. Maybe it’s also because I order a lot of delivery that I’m eternally grateful to the workers in these industries who make my life easier, ”one wrote.
Another said: “Not near my home, but I’m in a downtown area with probably half a dozen choices. I have never seen a delivery driver.
A few replies to the post admitted that they enjoyed using the delivery apps and had not noticed any issues at their local fast food restaurants.
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