“I’m so sorry you have to grow up in this mess”

Unfortunately, fast food workers are no stranger to angry, legitimate customers, especially when people walk into restaurants hungry.

A TikTok user is going viral for sharing the moment his daughter first saw a woman act inside a restaurant, which he filmed.

In the 10-second clip, which has racked up over 3.6 million views, Scott Hubbard (@scottyhubs) films his daughter watching a customer argue about his order at the counter of what appears to be the chain Mexican fast food restaurant Filberto’s.

“It’s literally the easiest thing – fries, meat, cheese,” the angry customer can be heard yelling at the employee in the background as the girl looks on. “You put it, I’ve worked in fast food long enough to know that.”


My daughter witnessed a Karen for the first time.

♬ original sound – Scott Hubbard

Hubbard’s daughter then turns to her father and to the camera, asking innocently behind her mask “Why is she so angry?” in a confused and heartbreaking tone.

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The video garnered more than 525,500 likes and nearly 4,200 comments, with many hitting back at the customer’s behavior and feeling moved by the girl’s reaction.

“Oh the innocence,” wrote one commenter. “Good question though.”

“Hopefully this sparked a discussion about how one person is supposed to treat another?” One user asked, to which Hubbard quickly replied “You bet you are.”

Hubbard also took to the comments to offer clarification and additional information on the situation that unfolded.

“Passed by! As we were waiting for our food, this lady came from the drive thru and parked her car on the curb,” Hubbard wrote. “She slammed the doors…. I never post videos like this, I just thought my daughter’s reaction was so pure Food service employees don’t deserve to be treated like garbage for something so small.

Related: Lawsuit alleges Chick-fil-A secretly raised prices

Others called the woman’s actions “childish” and “sad” and stressed that she should be “embarrassed”.

“It’s just the world now,” wrote one user, speaking to the young girl in the video. “I’m so sorry you have to grow up in this mess.”

According to US Bureau of Labor Statisticsthere were 3,450,120 fast food and counter workers in the United States in May 2020, paid an average annual salary of $24,450.

This represents approximately 546,700 fewer workers than before reported the same period the previous year, thanks to restaurant closures and workforce changes in the context of the pandemic.

However, positive changes seem to be on the horizon.

Wages for hourly fast food workers were reported to have jumped around 10% in the second quarter of 2021 compared to the same period in 2020, compared with from Black Box Intelligence and Snaggjob.

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